Carole Storm, CEO of Storm Medical Billing

As the owner of a medical billing company, it’s safe to say that I live for the little details. 

It’s true, and it’s a funny little thing about my personality that makes me great at what I do. I take care of the forms, the codes, the paperwork, and all the small details that inevitably make billing a big headache for most. 

For me, I love it. The joy is in the details. And don’t worry. I’m not just a stickler for the details that landed me in this career. As far as training and compliance goes, I have that in spades, too. 

I have an Associate’s degree in Health Information Technology with the AHIMA credential of RHIT. (This is medical billing speak for the American Health Information Management Association as a Registered Health Information Technician.) I am also licensed with Texas Department of Insurance qualified for Life, Accident, Health & HMO.

I also have an in-depth knowledge of the official coding guidelines for ICD-9-CM, ICD-10-CM, CPT, and HCPCS codes. I abide by the standards of Ethical Coding and HIPAA regulations and have a working history with commercial and private insurance carriers. 

I keep up with changing rules and regulations, especially in my specialty billing area—the mental and behavioral health industry. I’m also able to answer questions directly from clients (if needed) and can support you with any challenges or needs around credentialing. 

Please take a moment to explore my list of medical billing services and reach out today. 

Kay Hale, Associate

Kay Hale has over 20 years’ experience in the medical billing industry, specifically in IT and software development. In fact, today there are hundreds of thousands of claims being processed daily through the systems she helped design and implement in her former career working with insurance companies. To say “she understands the logistics of medical billing” is an understatement!

Because of her degree in computer information systems and experience in healthcare insurance, no matter the nuance of an insurance claim or data behind it, she feels comfortable understanding the many challenges that come with medical billing.

Sandra Gross, Associate

For over 40 years Sandra Gross has worked in data entry services in the healthcare industry. A natural go-getter and always seeking to improve her skills, Sandy also has training in computer programming, personal finance, and personnel management.

Polished, professional, and with a gift for getting down to the nitty-gritty of information and data, we’re thrilled to have her talents and expertise as a member of the Storm Medical Billing team!